Video Clip – Performance Feedback: Lessons Learned as a Hotel Operator

In this video, Bryan describes a pivotal moment in his professional career that highlights the importance of performance feedback. Caring enough to let a colleague know how he/she is doing can make the difference in that colleague’s career trajectory.

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Are You a Fountain or Drain?

Fountains give nourishment. Drains take it away. Am I a fountain or a drain? That is the essential question that each of us should ponder

Say YES

Yes. Three letters. Small, but mighty. There is so much that is written about boundaries and saying “no.” Make no mistake, boundaries are essential. They