Recognition: It’s About the Recipient

If I want to make you feel recognized, then I should know what makes YOU feel recognized. It may sound like common sense, but I can assure you that it’s not common at all.

Recognition is not about the giver; it is about the recipient.

Years ago, when I was a banquet captain, one of my team members was Teo. He was simply amazing. Easily one of the hardest working people I’ve ever had the privilege of working with. One day, I wanted to show my appreciation and recognize him for a job well done. So, I asked him what he would like.

He told me that it would mean the world to him if I wrote a letter to his family in Honduras, telling them that he’s doing a great job. That’s it.

I encourage you to spend time with each of your employees (start with the hardest working ones) and ask:

⭐What are their favorite hobbies/special interests?
⭐What are their favorite snacks?
⭐Do they like public or private recognition?
⭐From whom do they like to receive recognition? (Don’t assume they always want it from you)

In the end, recognition is about serving those we want to celebrate. And service is not about the giver, it is about the recipient.

Takeaway: Invest the time to make your recognition meaningful, personal, and memorable.